Frequently Asked Question

Is ISF 2024 free?
ISF registration is free and valid for all categories of local and international participants, government delegates, and media, with limited seats.

The ISF committee reserves the right to approve or reject any registrant based on event capacity constraints
How do I register for ISF 2024?
You can register through indonesiasustainabilityforum.co.id/registration or the link in our Instagram bio.

To register, please follow these steps:
  1. Click Register button
  2. Read T&C before ticking the Consent Box, then click Submit
  3. Fill out the form (check that all information columns have been filled in)
  4. Check that you have entered the correct Captcha code
  5. Click Submit
Why can’t I submit my form after filling in?
To ensure successful registration process please pay attention and ensure the four points below are completed:
  1. Make sure that you have entered the complete information in every section correctly
  2. If the first attempt is unsuccessful, please check each section again thoroughly. Any missing fields will be marked by red text.
  3. Kindly note that you are required to select at least one Plenary or Thematic session.
  4. Please check that you have entered the correct Captcha code as it refreshes every attempt.
What is a Referral Code?
Referral codes are reserved for the ISF 2024 guest list (non-public participants). If you have a referral code, please enter it before submitting the application.

For public participants who do not have a referral code, you can skip this section and proceed with the registration process.
How do I know if my registration is successful?
You will receive a registration confirmation email that confirms your submission. This email will provide you information about your credentials (email & password) to access your user page and registration status. Please save these credentials as you will need them each time you login.

Please note that the registration confirmation email IS NOT THE SAME as the ticket for event entry.

Kindly check your registration status on your user page regularly to know whether you will be able to attend the event. If registration is approved, you will also receive a registration status email (ticket confirmation) closer to the date, which will contain the invitation and QR Code needed for entry.
When will the committee confirm my ticket to ISF?
Upon successful registration, the committee will confirm your slot within 7 working days. You will then receive a registration status email (ticket confirmation) closer to the date, which will contain the invitation and QR Code needed for entry.

Kindly note that the ISF committee reserves the right to approve or reject any registrant based on event capacity constraints.
I haven’t received any email confirming my registration submission. What should I do?
Prior to submission, please check that you have entered the correct email.

Once you have submitted the registration form, please also check your email spam/junk folder, especially if using an office email. Please note that every office email carries various levels of security which may impact our registration confirmation email delivery.

Upon successful registration, users will receive a registration confirmation email, and are able login to view their user page and registration status. Should there be a delay in your registration confirmation email, you can check your registration status on your user page regularly.

If the issue still persists, please contact us by visiting this link https://indonesiasustainabilityforum.co.id/contact-us and our team will assist you.
What should I do after receiving the registration confirmation email?
The seats to this event are limited. If allocations allow, nearing the event you will get a registration status email (ticket confirmation) with participant QR Code to enter the event
Is there any contact center for registration?
Please visit this link to contact us https://indonesiasustainabilityforum.co.id/contact-us.

You can also reach us by email at secretariat_isf@maritim.go.id or WhatsApp at +62 812-1966-5783.
Will there be on-site registration for participants during the event?
All participants to the event must be pre-registered online. Entry to the event will require the QR Code sent in the invitation.